Frequently Asked Questions (FAQ)

In case of cash claims, investors need to provide BO acknowledgment, the signature that is recorded in Central Depository Bangladesh Limited (CDBL), Copy of NID, Copy of the active bank account cheque leaf.

CMSF does not pay cash or stock to issuers, rather it directly pays to the investors’ Bank account in case of cash and BO account in case of stock.

For lodging claims as Nominee or Successor, additional documents are needed along with the regular documents. These additional documents are the Nominee certificate/Succession certificate of the claimants, NID copy of the claimants, and death certificate of the Investors.

• After receiving a claim Capital Market Stabilization Fund (CMSF) settles it within 15 working days according to the rules of the Bangladesh Securities and Exchange Commission (BSEC).

• The cash payment is made through BEFTN process, no cheque or pays order is issued from CMSF against the claims.

The cash payment is made through BEFTN process, no cheque or pays order is issued from CMSF against the claims.

In case of stock claims, investors need to provide BO acknowledgment, signature which is recorded in Central Depository Bangladesh Limited (CDBL), Copy of NID, and BO number.

After receiving a claim Capital Market Stabilization Fund (CMSF) settles it within 15 working days according to the rules of the Bangladesh Securities and Exchange Commission (BSEC).

In case of cash claims, investors need to provide BO acknowledgment, the signature that is recorded in Central Depository Bangladesh Limited (CDBL), Copy of NID, Copy of the active bank account cheque leaf

CMSF will inform the issuers through email regarding the claim settlement details.

Issuers will lodge the claims to CMSF by sending a hard copy to the CMSF office with a forwarding letter detailing the year-wise dividend information along with the application letter and documents provided by the Investors. Issuers will ensure that the required documents are attached to the forwarding letter and also will provide the soft copy (Excel) of claims to the CMSF E-mail (claim@cmsfbd.org).

Issuer companies will send a letter by addressing The COO of CMSF Mr. Monowar Hossain, FCA, FCMA

• CMSF does not pay cash or stock to issuers, rather it directly pays to the investors’ Bank account in case of cash and BO account in case of stock.